Training Resources

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This page provides instructions on how to navigate the iServe Nebraska Portal and apply for benefits.

How to videos and quick reference guides are available below.

 

How To Videos​

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Quick Reference Guides & Videos

​Date	​Document Name​	​Nombre del Documento
​May 29, 2025	​How to Report a Change to your Situation on iServe Nebraska​​​	​Có​mo Informar cambios en su situación en iServe Nebraska​
​March 18, 2025 ​	​Apply for HCBS Benefits on iServe Nebraska​	N/A
​March 18, 2025​	​CBI Multi-Case Renewal​	​N/A
​January 31, 2025	​Video: How to Complete a Medicaid Renewal Application​	​N/A
​January 28, 2025	​How to Complete a Home and Community Based Services Application​	N/A
​January 28, 2025	​How to Complete a Medicaid Renewal Application	​N/A
​October 15, 20​24	​How to Complete Email Verification​​	​N/A
​October 15, 2024	​How to Validate or Recover your PIN​	N/A​
​June 28, 2024	​How to Save an Economi​c Assistance Recert Draft​	Cómo guardar un borrador de recertificación de Asistencia Económica​
​June 28, 2024	​How to Navigate “My Preferences"	​Cómo Navegar por mis Preferencias​
​June 28, 2024	​Using the "My Benefits Dashboard"	Cómo a Navegar en el Panel de mis Beneficios​
​June 28, 2024	​My Benefits Dashboard Training Video	​Video de capacitación sobre el panel de beneficios​
​June 28, 2024​	​How to Navigate the “My Preferences" Feature Video	​N/A
​April 26, 2024	​DHHS Economic Assistance Recertification Application Video​	​N/A
​April 26, 2024	How to Validate your PIN When Completing the EA Recertification​​​	​Cómo Validar su Pin al Completar la Solicitud de Recertificación de Asistencia Económica
​April 26, 2024	How to Modify Prepopulated Information When Comp​leting the EA Recertification	​Cómo Actualizar o Modificar Campos Completados Previamente​
​April 26, 2024	​How to Complete the EA Recertification Application on iServe Nebraska​​​	​Cómo Completar la Solicitud de Recertificación de Asistencia Económica en iServe Nebraska​​
​March 26, 2024	​How to Recover your PIN​	​Cómo Recuperar su PIN​
​March 26, 2024​	​How to Apply for Benefits and Save or Print	​Cómo Solicitar Beneficios E Guardar O Imprimir La Solicitud​
​​March 26, 2024	​How to Complete a Minimal Submit App and Save or Print	​Cómo Completar Una Solicitud De Envío Mínimo​
​October 12, 2023​​​​	How to Apply for Benefits Video​	​N/A
September 22, 2023	​iServe Nebraska Portal Navigation​ ​	Cómo navegar la página de inicio del portal iServe Nebraska​
​September 22, 2023	How to Create a New Account​ ​	Cómo crear una cuenta nueva del portal iServe Nebraska
​September 22, 2023	​How to Reset Your Password	Cómo restablecer su contraseña del portal iServe Nebraska
​September 22, 2023 ​	​How to Use the Explore Benefits Tool​	Cómo utilizar la herramienta para explorar los beneficios​
​January 20, 2023	​iServe Nebraska Explore Benefits Video	​N/A
​January 20, 2023	​iServe Nebraska Username and Password Rules	​Cómo crear un nombre de usuario y contraseña válidos
​January 20, 2023	​Contact Information for iServe Nebraska	​Información de contacto para el portal iServe Nebraska

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