Client Eligibility Verification

Before providing services, verify your patient's Medicaid coverage. Check for a Medicaid managed care plan, Medicare, or any third-party insurance.

Ask to see the client's Nebraska Medicaid ID card. For more details, see 471-000-123.

You can verify Medicaid coverage four ways:

1. Call the Nebraska Medicaid eligibility system (NMES) line (instructions).
2. Work with your electronic data interchange (EDI) clearinghouse to set up electronic Health Care Eligibility Benefit Inquiry (ASC X12N 270/271)
3. Access client eligibility online. Separate login IDs and passwords are required for each person accessing the site. For enrollment forms, go to internet access for providers.
4. Call the Medicaid claims customer service at (877) 255-3092 or (402) 471-9128.