Medicaid & Long-Term Care

What would you like to do?

What would you like to do?

What you need to know

What would you like to do?

What you need to know

What you need to know

The Long-Term Care Ombudsman (LTCO) works with nursing home and assisted living residents. They help answer resident concerns and complaints. The LTCO advocates for resident rights and their well-being.

Who is my Long-Term Care Ombudsman?

Lookup your local ombudsman: Ombudsman service map 

Email: DHHS.LTCOmbudsman@nebraska.gov

Call: (800) 942-7830

What services are available?

  • Education: Inform residents, families, facility staff, and others on a variety of issues related to aging, long-term care, and residents' rights.
  • Information & Referral: Empower individuals to resolve concerns and complaints on their own behalf.
  • Consultation: Make recommendations for protecting the rights of residents. Make recommendations to improve resident care and quality of life.
  • Individual Advocacy: Facilitate the resolution of concerns and complaints. Protect the rights of residents.
  • Systems Advocacy: Identify significant concerns and problematic trends. Advocate for systemic changes that will benefit current and future residents in long-term care facilities.

Guides & Other Resources

Long-Term Care ombudsman brochure

Learn more about the Long-Term Care Ombudsman Program.

Residents' Rights Poster

A brief overview of your rights as a long-term care facility resident.

Residents Rights Brochure

Know your rights as a Long-Term Care resident.

Selecting a Nursing Home

This checklist helps you know what to look for when you visit possible nursing homes.

Know the Facts about Assisted Living Facilities

This guide will help you prepare to visit facilities and make the best choice for you.

Surrogate Decision Making Guide

This guide will help you determine what surrogate decision making options are the best for you.

Toma de Decisiones Sustitutas

La toma de decisiones sustitutas es un término que describe situaciones en que alguien toma decisions a nombre de otra persona.


Are you interested in volunteering as an Ombudsman Advocate?

Five Wishes

The Five Wishes Program for Health Care

Five Wishes Sample

A sample Five Wishes plan.