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All Staff Training Webinars
2024 & 2025 Webinars
Recordings for these webinars were emailed to directors to share with staff:
Feb 28, 2018
Jan 30, 2018
Aug 29, 30, 31, 2017
Topics:
- Foster care - basics
- Foster care - placement
- Foster care - retrieving participant
- Foster care - scheduling appointments
- Scenario: Foster care - teen as foster child
- Scenario: Foster care - teen is foster child & baby is not
- Scenario: Foster care - teen & baby both in foster care
- Foster care - food benefit issuance
- Foster care - more questions and situations
March 31, 2017
Topics:
- Introduction, Outreach Campaign, SignUp WIC
- Website Reorganization
- Yogurt Package and Tailoring
- Yogurt Packages and Tailoring - Journey Examples
- Setting Food Package Dates
- Six Month Milestone
- Who to Contact
- Ineligibility vs Termination Notice
Jan 31, 2017
Topics
- Out of state transfers
- income documentation - logging paystub amounts
- nondiscrimination statement handouts
- rights and responsibilities - what to cover & tools to use
- assessing ethnicity and race over the phone
- Proof reminders
- proof of address
- determining income
- date of birth
- help desk issues
- WIC foods & food package changes
- baby behavior update
- clinic services and admin survey
- outreach media campaign
- diversity assessments
- WIC & CSFP conference
- future training
Sept 29, 2016
Topics
- Introduction and Agenda
- Documenting ineligibility in Journey
- Dual Participation
- New Referral Code for Mental Health Providers
- Medicaid Online Access
- PAF Extra Formula & Milestone
- Part BF Model Food Packages
- Product Reference Guide
- Out of State Transfers New Data Base
- Out of State Transfers Journey Reminders
- Additional Benefits New Policy Coming
- Changes to WIC approved foods – yogurt
- 9 month Ed Visit
- Giving out formula in your cupboard
- Issuing one, two or three months of checks
- New Civil Rights Poster
June 30, 2016
Topics:
- Baby Food Changes
- Baby Behavior Update
- Enrolling Foster Teens
- Physician Authorization Forms
- Primary vs Additional Authorized Rep
- Averaging Income - Documentation in Journey
- Using Phone to View Proof of Residency and Income
Topics:
- Proof drops downs
- formula update
- new appointment types
- assessing adjunct income eligibility
- notices of ineligibility & termination
- help desk hints
Jan 29, 2016
Topics:
- Income documentation
- Certifying infants
- Recertification of VOC
- Notices of ineligibility & termination
- BF food package
- Food packages milestones