What is the Critical Incident Management Process?
The Critical Incident Management Process (CIMP) is used to review General Event Reports (GERs) and complete Root Cause Analysis (RCA) activities to assist in preventing incident recurrence dent while seeking to maintain the safety of involved participants.
What is a Root Cause Analysis?
Root Cause Analysis (RCA) is one of the basic quality tools used for quality improvement. It is a systematic process to discover the root cause of issues to identify appropriate solutions and prevent recurrences of the issues or problems. It relies on data to inform the process of analysis, and it focuses on the HOW and WHY something happened rather than WHO is responsible.
What is the purpose of the Root Cause Analysis?
During a Root Cause Analysis (RCA), the participant's team will be assigned an Incident Review Specialist who will complete discovery activities. The specialist will request documents and complete interviews. Providers will provide documents and facilitate interviews with employees, participants, or other parties. Occasionally, an onsite review will be conducted, requiring approximately two hours of the participant's team's time to develop a plan.