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For internet access
LAPTOP or DESKTOP
TABLET with GPS
Netsmart Customer Support (available daily 8 a.m. to 6 p.m. central):
Questions about the EVV project can be sent to DHHS at DHHS.MedicaidFA-EVV@nebraska.gov or faxed to (402) 742-2321
Netsmart Electronic Visit Verification (EVV) online training webinar registration is available at Netsmart's website. Providers can attend training as many times as they wish. Netsmart's webinar is also recorded, which gives providers 24/7 online access to watch training videos whenever needed.
Click here to register for an online training webinar
Independent Providers, please sign up for the training labeled “Nebraska DHHS Independent Providers."
If you have any questions, please email us at: Dhhs.firstname.lastname@example.org
*DD waiver providers using Therap and agency providers who have third-party EVV vendors only need to attend the Claims console training.
This toolkit is intended for independent providers who will be using the EVV system.
Resource links are not created by DHHS Resource Developers, Service Coordinators, or Social Service Workers. DHHS staff do not provide computer literacy guidance and assistance to providers. Be sure to check your local community for other available resources regarding computer literacy training.
Below are the Electronic Visit Verification (EVV) mandated services and service codes. If providers are billing these services, they will be required to use EVV to clock in and clock out.
Materials from past meetings are below. For transcripts of the meetings listed below, please contact the team at DHHS.MedicaidFA-EVV@nebraska.gov.
Details on past meetings are below:
Section 12006 of the 21st Century Cures Act amended the Social Security Act to mandate state Medicaid agencies implement Electronic Visit Verification (EVV) use for personal care services requiring an in-home visit by a provider beginning January 1, 2019. A subsequent federal change adjusted the date to January 1, 2020, and provided an option for states to apply for a 'Good Faith Exemption' request to implement EVV for personal care services after January 1, 2020 and before January 1, 2021. Nebraska DHHS applied for the Good Faith Exemption and was approved by CMS to implement prior to January 1, 2021. Home health care services will be required to utilize EVV beginning January 1, 2023.
21st Century Cures Act - EW Requirements
Project History - Important Dates
EVV Client Letter (03/19/2019)
DHHS will require 3rd party EVV Vendors and providers using 3rd party EVV Vendors to comply with all requirements listed below:
3rd Party EVV Vendor Requirements
3rd Party EVV Vendor Requirements (Spanish)
Netsmart integration with 3rd Party EVV Vendors implementation guide, technical specifications and documentation
Email completed forms to DHHS.MedicaidFA-EVV@Nebraska.gov or fax them to (402) 742-2321