Electronic Visit Verification

 
2
Medicaid Related Assistance
Medicaid & Long-Term Care
https://public.govdelivery.com/accounts/NESTATE/subscriber/new?topic_id=NESTATE_733
No

What would you like to do?

What you need to know

​​​​The Federal 21st Century Cures Act (2016) requires Nebraska to implement a new electronic visit verification (EVV) system for Medicaid personal assistance services and home health providers. EVV electronically records and verifies provider visit information. ​​​​​​​​​​​​​​

EVV allows providers to clock in and out of service appointments electronically. Providers can clock in through an application on their smartphone or another electronic device to record the exact date, time, and location of a visit. 

EVV is good for participants, providers, and DHHS. Some of EVV's benefits include: 
  • ​Providers will not need to use paper time sheets for services verified by EVV. 
  • DHHS will help clients by making sure they receive only DHHS-approved services. 
  • EVV will help DHHS by making sure that the services billed were actually provided. ​

Please subscribe to this page if you would like to receive email notifications each time new information is available. ​

Getting started using EVV 


What will you need to get started?

AccessRequired/OptionalReason
Location Services (GPS)
RequiredFor location of visit check-in/check out
WiFi DataRequired (unless user accesses internet only mobile network)

For internet access

 

File StorageRequiredTo store your data
Mobile DataRequired (unless user accesses internet only via WiFi network)For internet access


Tools you will need

LAPTOP or DESKTOP

  • PC (Windows OS (32 or 64 bit) Version 7 higher)
  • MAC or Apple (Mac OS Version X (10) or higher)

SMART DEVICE

  • SMART PHONE with GPS
  • Apple phone: (iOS Version 9 or higher)
  • Android phone: (Android Version Lollipop (5.0) or higher)
  • (Samsung, LG, Pixel, etc.)

TABLET with GPS

  • Apple tablet: (iOS Version 9 or higher)
  • Android tablet: (Android Version Lollipop (5.0) or higher)
  • (Samsung, LG, Pixel, etc.)​

Having trouble?

Netsmart Customer Support (available daily 8 a.m. to 6 p.m. central):

Questions about the EVV project can be sent to DHHS at DHHS.MedicaidFA-EVV@nebraska.gov or faxed to (402) 742-2321

Provider Training

Netsmart Electronic Visit Verification (EVV) online training webinar registration is available at Netsmart's website. ​ Providers can attend training as many times as they wish. Netsmart's webinar is also recorded, which gives providers 24/7 online access to watch training videos whenever needed. 

Click here to register for an onli​ne training webinar

​Independent Providers, please sign up for the training labeled “Nebraska DHHS Independent Providers."

If you have any questions, please email us at: Dhhs.medicaidfa-evv@nebraska.gov

*DD waiver providers using Therap and agency providers who have third-party EVV vendors only​ need to attend the Claims console training.​​

​​Resources

Provider Toolkit, Guides, and FAQs

This toolkit is intended for independent providers who will be using the EVV system. 


Primary User Guides
FAQs and Tutorials
Claims
Reset Netsmart Password

How to learn computer skills and basic technology​

Resource links are not created by DHHS Resource Developers, Service Coordinators, or Social Service Workers. DHHS staff do not provide computer literacy guidance and assistance to providers. Be sure to check your local community for other available resources regarding computer literacy training.

Service Codes

Below are the Electronic Visit Verification (EVV) mandated services and service codes. If providers are billing these services, they will be required to use EVV to clock in and clock out.

Service Codes​​
HCBS DD WAIVER SERVICES (CDD AND DDAD) 
​
​
SERVICES SERVICE CODES PROVIDER TYPE
Independent Living2639Agency and Independent
Supported Family Living7494Agency and Independent
Medical In-Home Habilitation9220Agency
Behavioral In-Home Habilitation1796Agency
Respite2656Agency
Respite (In-Home)8148Independent
Homemaker9393Independent
Homemaker9769Agency
HCBS AD WAIVER SERVICES​​
SERVICES SERVICE CODES PROVIDER TYPE
Chore (Discontinued ​10/31/21)
1691Agency and Independent
​
Personal Care (Effective 11/1/21)
​5761
​Agency and Independent
​Companion (Effective 11/1/21)
9510​
Agency and Independent​
Respite Care -- (In-Home)1113Agency and Independent
Disability related Child-Care -- In Home2500Agency and Independent
MEDICAID PAS   ​​
SERVICES SERVICE CODES PROVIDER TYPE
Personal Assistance4475Agency and Independent


 

​​​Background Information​

Past ​Meetings

​
EVV Provider Meetings
Date
Meeting Materials
April 15, 2021
April 22, 2021 - EVV Best Practices

May 6, 2021 - Submitting Accurate Claims

May 20, 2021 - Submitting Accurate Claims - Deeper Dive


Materials from past meetings are below. For transcripts of the meetings listed below, please contact the team at DHHS.MedicaidFA-EVV@nebraska.gov.   

Provider Support Meetings 
​
Date
Slide Deck
March 4, 2021
Slide Deck
March 11, 2021
Slide Deck



 

Agency Provider Support Meeting Materials
​
Date
Slide Deck
1/20/21
Slides
1/27/21
Slides
2/3/21
Slides
2/10/21
Slides
2/17/21
Slides
2/24/21
Slides


 



 

Independent Provider Support Meeting Materials
​
Date
Slide Deck
1/21/21
Slides
1/28/21
Slides
2/4/21
Slides
2/11/21
Slides
2/18/21
Slides
2/25/21
Slides


​

Stakeholder Meetings

Details on past meetings are below:

Date/Time
Meeting Materials
December 2 & 3, 2020
November 4 & 5, 2020

October 14 & 15, 2020

September 17, 2020 (Agency Providers Only )
September 2 & 3, 2020

August 5 & 6, 2020

July 1 & 2, 2020
June 4, 2020
2:30 p.m. - 4:00 p.m. Central
June 3, 2020
7:00 p.m. - 8:30 p.m. Central

Project History

EVV Background:

Section 12006 of the 21st Century Cures Act amended the Social Security Act to mandate state Medicaid agencies implement Electronic Visit Verification (EVV) use for personal care services requiring an in-home visit by a provider beginning January 1, 2019.  A subsequent federal change adjusted the date to January 1, 2020, and provided an option for states to apply for a 'Good Faith Exemption' request to implement EVV for personal care services after January 1, 2020 and before January 1, 2021.  Nebraska DHHS applied for the Good Faith Exemption and was approved by CMS to implement prior to January 1, 2021. Home health care services will be required to utilize EVV beginning January 1, 2023.

21st Century Cures Act - EW Requirements


Project History - Important Dates 

  • Production Ready for third-party EVV vendors: 11/13/2020
  • Registration date: 12/20/2020
  • Start date for DD waiver providers using Therap: 01/01/2021
  • EVV launch date: 01/03/2021
  • Start Date for Agency Providers with third-party EVV vendors: 01/03/2021​
  • EVV for Personal Care Services was certified by CMS: 07/27/22
  • DHHS has received approval from CMS for its Good Faith Effort (GFE) exemption request to extend the implementation of electronic visit verification for home health care services from January 1, 2023 to January 1, 2024. 

Guidance & Updates

Federal Guidance

Information for Providers

Information for Participants

EVV Client Letter (03/19/2019)


3rd Party EVV Vendor Requirements 

​DHHS will require 3rd party EVV Vendors and providers using 3rd party EVV Vendors to comply with all requirements listed below:

  • Providers will be required to sign an attestation for DHHS saying their vendor is compliant
  • Vendors will be required to sign an attestation for Tellus saying their system is compliant

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