Getting Started Using EVV

 
 
 
 
 
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What would you like to do?

What you need to know

Nebraska Medicaid's personal assistance services and home health providers are required to use an electronic visit verification (EVV) system under the Federal 21st Century Cures Act (2016).

EVV allows providers to clock in and out of service appointments using an application on their smartphone or other electronic device. Providers will be able to record the exact date, time, service provided, and location of a visit.  This will help the Department of Health and Human Services (DHHS) verify visit information.​​​​

What will you need to get started?​

​AccessRequired/OptionalReason
Location Services (GPS)
RequiredFor the location of the visit check-in/check-out
WiFi DataRequired (unless user accesses internet only mobile network)

For ​internet access

File StorageRequiredTo store your data
Mobile DataRequired (unless user accesses internet only via WiFi network)For internet access

Tools you will need

LAPTOP or DESKTOP

  • PC (Windows OS (32 or 64 bit) Version 7 higher)
  • MAC or Apple (Mac OS Version X (10) or higher)

SMART DEVICE

  • Smartphone with GPS
  • Apple phone: (iOS Version 9 or higher)
  • Android phone: (Android Version Lollipop (5.0) or higher)
  • (Samsung, LG, Pixel, etc.)

TABLET with GPS

  • Apple tablet: (iOS Version 9 or higher)
  • Android tablet: (Android Version Lollipop (5.0) or higher)
  • (Samsung, LG, Pixel, etc.)

Having Trouble?

C​all Netsmart Customer Support (available daily 8 a.m. to 6 p.m. central):

Additional questions about EVV can be sent to DHHS at DHHS.MedicaidFA-EVV@nebraska.gov or faxed to (402) 742-2321​

Resources

Provider Toolkit, Guides, and FAQs

This toolkit is intended for independent providers who will be using the EVV system. 

Primary User Guides

FAQs and Tutorials

    Claims

    Reset Netsmart Password

    Learning Computer Skills and Basic Technology

    Resource links are not created by Nebraska Department of Health and Human Services (DHHS) Resource Developers, Service Coordinators, or Social Service Workers. DHHS staff do not provide computer literacy guidance and assistance to providers. Be sure to check your local community for other available resources regarding computer literacy training.

    Service Codes

    Below are the Electronic Visit Verification (EVV) mandated services and service codes. If providers are billing these services, they will be required to use EVV to clock in and clock out.

    HCBS DD WAIVER SERVICES (CDD AND DDAD) ​
    SERVICESSERVICE CODESPROVIDER TYPE
    Independent Living2639Agency and Independent
    Supported Family Living7494Agency and Independent
    Medical In-Home Habilitation9220Agency
    Behavioral In-Home Habilitation1796Agency
    Respite2656Agency
    Respite (In-Home)8148Independent
    Homemaker9393Independent
    Homemaker9769Agency

    HCBS AD WAIVER SERVICES ​ ​
    SERVICESSERVICE CODESPROVIDER TYPE
    Chore (Discontinued  10/31/21)
    		1691Agency and Independent

    Personal Care (Effective 11/1/21)
    		5761
    		Agency and Independent
    Companion (Effective 11/1/21)
    		9510
    		Agency and Independent
    Respite Care -- (In-Home)1113Agency and Independent
    Disability-related Child-Care -- In Home2500Agency and Independent


    ​MEDICAID PAS    ​ ​
    SERVICESSERVICE CODESPROVIDER TYPE
    Personal Assistance4475Agency and Independent​