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In 2020, Nebraska Medicaid announced that PAS and HCBS providers were required to use the EVV system for their billing of EVV services as of January 2021. Recent audit findings show that providers have not complied with the regulations outlined in 471 NAC 15. Per the 21st Century Cures Act, all providers of Personal Care Services participating in the Medicaid program are required to use the EVV system. A provider bulletin outlining the findings and subsequent program changes is currently being worked on and will be shared shortly. As a reminder, Personal Care Services that are not billed through the EVV system will not be paid.
Using EVV for PAS Training
Nebraska Medicaid will be hosting meetings through the end of August for PCS Providers who have questions about the EVV letter they received. More information can be found below.
Nebraska Medicaid began the phased implementation of EVV for personal care services on January 1, 2021.
- Personal Care Services Include:
- Consumer Direct Services
- Home Health Agency Services
- Communications
- Personal Care Services FAQ
EVV Provider Meetings
Date
| Meeting Materials
|
April 15, 2021
| |
April 22, 2021 - EVV Best Practices
| |
May 6, 2021 - Submitting Accurate Claims
| |
May 20, 2021 - Submitting Accurate Claims - Deeper Dive
| |
Materials from past meetings are below. For transcripts of the meetings listed below, please contact the team at DHHS.MedicaidFA-EVV@nebraska.gov.
Stakeholder Meetings
Details on past meetings are below:
Date/Time
| Meeting Materials |
December 2 & 3, 2020
| |
November 4 & 5, 2020
| |
October 14 & 15, 2020
| |
September 17, 2020 (Agency Providers Only )
| |
September 2 & 3, 2020
| |
August 5 & 6, 2020
| |
July 1 & 2, 2020
| |
June 4, 2020
2:30 p.m. - 4:00 p.m. Central | |
June 3, 2020
7:00 p.m. - 8:30 p.m. Central | |
Using EVV for PAS Training
Are you a PCS Provider with questions regarding EVV? Join us for meetings on Tuesdays and Thursdays to learn more about creating and scheduling visits, reviewing and submitting claims, and more. Additional meeting dates will be added in the future.
Tesday Meetings (held at 11:00 a.m. CST)
| Thursday Meetings (held at 3:00 p.m. CST)
|
Join by calling: 1-408-418-9388 Meeting access code: 2485 119 6297
| Join by calling: 1-408-418-9388 Meeting access code: 2483 100 6921
|
- May 21, 2024, at 11:00 a.m.
- June 4, 2024, at 11
- June 18, 2024
- July 2, 2024
- July 16, 2024
- July 30, 2024
- August 13, 2024
- August 27, 2024
| - May 16, 2024, at 3:00 p.m.
- May 30, 2024, at 3
- June 13, 2024
- June 27, 2024
- July 11, 2024
- July 25, 2024
- August 8, 2024
- August 22, 2024
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Provider Training
Netsmart Electronic Visit Verification (EVV) online training webinar registration is available at Netsmart's website. Providers can attend training as many times as they wish. Netsmart's webinar is also recorded, which gives providers 24/7 online access to watch training videos whenever needed.
Click here to register for an online training webinar
Independent Providers, please sign up for the training labeled “Nebraska DHHS Independent Providers."
If you have any questions, please email us at: DHHS.MedicaidFA-EVV@nebraska.gov
*DD waiver providers using Therap and agency providers who have third-party EVV vendors only need to attend the Claims console training.
Alternate EVV Vendor Requirements
DHHS will require alternate EVV Vendors and providers using alternate EVV Vendors to comply with the following requirements:
- Providers will be required to sign an attestation for DHHS saying their vendor is compliant; and
- Vendors will be required to sign an attestation for Netsmart saying their system is compliant.
Additional information on Alternate EVV Vendors can be found here
Resources
Completed forms should be emailed to Nebraska Medicaid at DHHS.MedicaidFA-EVV@Nebraska.gov or faxed to (402) 742-2321.
Resources
This toolkit is intended for independent providers who will be using the EVV system.
Primary User Guides
FAQs and Tutorials
Claims
Reset Netsmart Password
Resource links are not created by Nebraska Department of Health and Human Services (DHHS) Resource Developers, Service Coordinators, or Social Service Workers. DHHS staff do not provide computer literacy guidance and assistance to providers. Be sure to check your local community for other available resources regarding computer literacy training.