Therap Electronic Visit Verification (EVV)

Disabilities Assistance
Developmental Disabilities

What would you like to do?

What you need to know

​​​​​​​​Implementation date was January 1, 2021.

This page gives DD-specific information about the Therap EVV module. Therap is integrated as the third-party vendor for DD providers and complies to all EVV requirements. The EVV module is for providers of services under the Comprehensive Developmental Disabilities (CDD) Waiver and the Developmental Disabilities Adult Day (DDAD) Waiver.

Agency Provider FAQs, Training, and Third-Party Vendor Information

Frequently Asked Questions (FAQs)

Agency Provider FAQs​ - If you have questions not answered on this document, please send them to

Past Trainings for DD agency providers​

Date of TrainingTraining TypeResources
August 11 and 12, 2020Monthly TrainingAugust 12 Slides 
August 12 Recording 
September 9, 2020Monthly TrainingSeptember 9 Slides
October 13, 2020Monthly TrainingOctober 13 Slides
October 13 Recording
November 10, 2020Monthly TrainingNovember 10 Recording

​Third-Party Vendor Information

If you are an agency provider who is using a third-party vendor other than Therap for EVV, your third-party vendor needed to be production-ready by November 13, 2020. Any questions or concerns about your vendor's integration, can be sent to:

Independent Provider Toolkit, FAQs, and Training


DD Independent Provider EVV Toolkit - How to use EVV. Links in the document may not be compatible with Internet Explorer; using another browser is recommended.

Frequently Asked Questions (FAQs)

Independent Provider FAQs​ - If you have questions not answered on this document, please send them to​

Upcoming Training    

Therap offers a Self-Paced Training for EVV​ for those who could not attend in-person or want to review.

Past Trainings for DD independent providers

Date of Training Training Type Resources
July 6, 2020Kick-off Meeting July 6 Recording
August 11 and 12, 2020Monthly Training

August 12 Slides
August 12 Recording

​September 8, 2020​Monthly Training​September 8 Slides
​October 14, 2020​Monthly TrainingOctober 14 Slides
​November 12, 2020​Monthly TrainingNovember 12 Recording

Additional EVV Resources

The following EVV resources are available: