Therap Electronic Visit Verification (EVV)

 
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Disabilities Assistance
Developmental Disabilities
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What you need to know

​This page gives DD-specific information about the Therap EVV module. Therap is integrated as the third-party vendor for DD providers and complies to all EVV requirements. The EVV module is for providers of services under HCBS Waivers.

Upcoming EVV System Enhancements Training Sessions

DD Waiver EVV System Enhancements Provider Training Sessions:  

  1. Tuesday, January 7, 2025, 4:00 PM-5:00 PM CST
    1. Join online: https://us06web.zoom.us/j/83112978295?pwd=bsfrolq4e7CaPPfu0KfeQomMqkGB9a.1 
  2. Wednesday, January 8, 2025, 4:00 PM-5:00 PM CST
    1. Join online: https://us06web.zoom.us/j/88409674465?pwd=xnkCvlKqvITSYVsD7zroc5KnaC4DQj.1 

Joint AD/TBI/DD Waiver EVV System Enhancements Provider Training Session:  

  1. Tuesday, January 21, 2025, 4:00 PM-5:00 PM CST
    1. Join online: https://us06web.zoom.us/j/89135691370?pwd=XjPlnIBi8xzbPkOdjvZw0tJVH4Lnwg.1 

Additional Training Session based on Provider Feedback:  

  1. Monday, February 3, 2025, 4:00 PM-5:00 PM CST
    1. Join online: https://us06web.zoom.us/j/84248959592?pwd=q4690Nkaa1AUvZMFr7mGv5r6Smz8NF.1 
  2. Tuesday, February 4, 2025, 4:00 PM-5:00 PM CST
    1. Join online: https://us06web.zoom.us/j/89705347246?pwd=GOgiihc0uSe3C7Pw8bmCiulHAjkkQ1.1​​ 


DHHS Pauses Implementation of EVV System Changes

The Department of Health and Human Services (DHHS), in collaboration with Netsmart, has rescheduled the planned implementation of changes to the federally required Electronic Visit Verification (EVV) System for Nebraska Medicaid Personal Assistance Services (PAS) and Home and Community-Based Service (HCBS) providers.

DHHS is dedicated to ensuring that providers and customers experience a smooth transition with the implementation of the EVV system changes. The new implementation date will be February 19, 2025.

DHHS is scheduling provider education and information forums for providers and the public. Providers are encouraged to comply with state and federal regulations including those that will be enforced by the upcoming changes. ​

​​Past Townhalls and Forums​

Provider Training Sessions

AD/TBI Waiver & PAS

Provider Townhalls

Provider Forums

  • 7/30/24 session - Slides from July 30, 2024 Provider Forum
  • 8/6/24 session for Aged and Disabled and Traumatic Brain Injury waiver providers 
  • 8/8/24 session for Personal Assistance Services providers
  • 8/9/24 session for Developmental Disabilities waiver providers

Meetings recorded for future reference and can be found here for Netsmart and here for Therap.​

EVV Single Audit Frequently Asked Questions


Agency Provider FAQs, Training, and Third-Party Vendor Information

Frequently Asked Questions (FAQs)

Agency Provider FAQs​ - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.

Past Trainings for DD agency providers​

Date of TrainingTraining TypeResources
August 11 and 12, 2020Monthly TrainingAugust 12 Slides 
August 12 Recording 
September 9, 2020Monthly TrainingSeptember 9 Slides
October 13, 2020Monthly TrainingOctober 13 Slides
October 13 Recording
November 10, 2020Monthly TrainingNovember 10 Recording

​Third-Party Vendor Information

If you are an agency provider who is using a third-party vendor other than Therap for EVV, your third-party vendor needed to be production-ready by November 13, 2020. Any questions or concerns about your vendor's integration, can be sent to: DHHS.MedicaidFA-EVV@nebraska.gov.

Independent Provider Toolkit, FAQs, and Training

Toolkit

DD Independent Provider EVV Toolkit - How to use EVV. Links in the document may not be compatible with Internet Explorer; using another browser is recommended.

Frequently Asked Questions (FAQs)

Independent Provider FAQs​ - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.​

Upcoming Training    

Therap offers a Self-Paced Training for EVV​ for those who could not attend in-person or want to review.

Past Trainings for DD independent providers


Date of Training Training Type Resources
July 6, 2020Kick-off Meeting July 6 Recording
August 11 and 12, 2020Monthly Training

August 12 Slides
August 12 Recording

​September 8, 2020​Monthly Training​September 8 Slides
​October 14, 2020​Monthly Training​October 14 Slides
​November 12, 2020​Monthly Training​November 12 Recording

Additional EVV Resources

The following EVV resources are available:

Contact Us

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