Implementation date was January 1, 2021.
This page gives DD-specific information about the Therap EVV module. Therap is integrated as the third-party vendor for DD providers and complies to all EVV requirements. The EVV module is for providers of services under the Comprehensive Developmental Disabilities (CDD) Waiver and the Developmental Disabilities Adult Day (DDAD) Waiver.
The Nebraska Department of Health and Human Services would like to invite providers to attend a forum that has been scheduled to give providers the opportunity to be heard and ask questions related to the upcoming EVV changes communicated in Provider Bulletin 24-16. The department apologizes for the technical difficulties experienced during the State of Nebraska PCS EVV Town Hall held on July 24th that prevented the department from being able to take questions and provide answers. The department has scheduled a follow up forum to provide additional information and to provide an opportunity for important stakeholder interaction, and questions. Please see below for information regarding this upcoming PCS EVV Changes Provider Forum.
PCS EVV Changes Provider Forum Date/Time:
PCS EVV Changes Provider Forum Agenda:
Additional Resources:
The department appreciates your participation and values your feedback, questions, and perspective.
In 2020, Nebraska Medicaid announced that PAS and HCBS Providers were required to use the EVV system for their billing as of January 2021. Recent audit findings show that providers have not complied with the regulations outlined in Nebraska Administrative Code (NAC) titles, 403, 404, 471, and 480. The audit determined that providers are out of compliance with the state and federal regulations that establish that the caregiver was with the client completing services. Claims can only be submitted for payment when the caregiver follows these requirements to substantiate their presence with the client. Per the 21st Century Cures Act, all Providers participating in the Medicaid program who render Personal Care Services (PCS) or Home Health Services (HHCS) are required to use the EVV system.
This communication is to inform providers of upcoming changes to the EVV system announced via PB 24-16, requiring that providers use visit verification and obtain client signatures on all visits in order to bill for payment. To view the State Electronic Visit Verification Bulletin that pertains to these EVV updates click here:
Nebraska Medicaid and Netsmart will be hosting three virtual townhalls for providers. Please ensure you or a representative can attend one of the below listed townhall webinars to learn important information on upcoming system changes related to the audit findings and how to navigate them within the Netsmart system.
Please attend one of the Town Hall meetings below:
Frequently Asked Questions (FAQs)
Agency Provider FAQs - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.
Past Trainings for DD agency providers
Third-Party Vendor Information
If you are an agency provider who is using a third-party vendor other than Therap for EVV, your third-party vendor needed to be production-ready by November 13, 2020. Any questions or concerns about your vendor's integration, can be sent to: DHHS.MedicaidFA-EVV@nebraska.gov.
Toolkit
DD Independent Provider EVV Toolkit - How to use EVV. Links in the document may not be compatible with Internet Explorer; using another browser is recommended.
Independent Provider FAQs - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.
Upcoming Training
Therap offers a Self-Paced Training for EVV for those who could not attend in-person or want to review.
Past Trainings for DD independent providers
August 12 Slides August 12 Recording
The following EVV resources are available: