Physical, mental or behavioral health conditions along with difficult social influences can be barriers to improving health. Medicaid members facing such difficulties are considered Medically Complex.
DHHS and the Heritage Health plans provide care and case management services to support health goals, wellness, and quality of life.
Examples of homelessness include:
Examples of being at risk for homelessness include:
The Heritage Health plans have specially trained medical and behavioral health teams who use a personalized approach to address their members' health and wellness needs. The Heritage Health plans can provide:
We have made two forms available for this purpose. The appropriate form can be selected and completed by the member, the caregiver, or the health care provider.
The form should be submitted to the Heritage Health plan and the care manager will provide assistance.