The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
For Medicaid and Economic Assistance, you may apply on the ACCESSNebraska website using the following links:
On June 1, 2021, DHHS announced it is no longer planning to implement the Heritage Health Adult Demonstration program. As a result, everyone who is eligible for Medicaid through expansion will automatically receive equal benefits, including dental, vision, and over-the-counter medications, effective October 1, 2021.
There will be no change to who can become Medicaid eligible with this change. People who currently have Heritage Health Adult Medicaid coverage will not need a new Medicaid card. For more details, see the DHHS's news release.
As a customer, you can do the following on the ACCESSNebraska website:
Medicaid Contacts:Toll Free: (855) 632-7633Lincoln: (402) 473-7000Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:Toll Free: (800) 383-4278Lincoln: (402) 323-3900Omaha: (402) 595-1258
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.