The Economic Assistance phone lines will close at noon CDT on Wednesday, May 17th for application processing. Phone lines will reopen at 8:00 am on Thursday, May 18th. You may complete an application or report a change on-line. If you wish to speak with an Economic Assistance worker during this time, you may visit or call a local office near you. For a listing of local offices near you, click the Contact Us link on this page. Medicaid phone lines will remain open during this time.
We are transforming ACCESSNebraska into a new benefit application – the iServe Nebraska Portal – that will make it easier to apply for new benefits and services.
We are still working on the new iServe Nebraska Portal. As you navigate through the new portal, some pages may look different; don't worry, it's all one site.
Here are things you can do on the new iServe Nebraska Portal.
If you're already receiving benefits and wish to upload documents, extend your existing benefits, report changes to your situation, or manage your account, you may continue on to ACCESSNebraska using one of the links below.
Medicaid Contacts:Toll Free: (855) 632-7633Lincoln: (402) 473-7000Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:Toll
Free: (800) 383-4278Lincoln: (402) 323-3900Omaha: (402) 595-1258
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has
local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.