Children's Services Licensing - How to File a Complaint

 
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Child Care
 
 
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What you need to know

​The Division of Public Health investigates all allegations of licensing violations in child care and preschool facilities. The Division of Public Health also investigates individuals who are allegedly providing care for more than three children without having a license.

To file a complaint related to a licensed child care/preschool, do one of the following:

  • Contact Child Care Licensing at (800) 600-1289
  • Fax the complaint to (402) 471-7763
  • Submit the Complaint Form electronically
  • Mail the complaint to:
    DHHS Licensure Unit
    Child Care Licensing
    PO Box 94986
    Lincoln NE 68509
     

To file a complaint related to a license exempt child care provider, do one of the following:

  • Contact Child Care Subsidy at (402) 471-9152
  • Submit the Complaint Form electronically
 

When making a complaint, please include the following:

  • Name of the Facility/Provider
  • Address of the Facility/Provider
  • Person filing the complaint and his/her telephone number (names are kept confidential)
  • Nature of the complaint/date of Incident

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