Medicaid Contacts

Medicaid Related Assistance
Medicaid & Long-Term Care

What would you like to do?

What you need to know

​​​​Contact Information for Medicaid Members​

​If you're a Medicaid member and have a question about your coverage please call one of the numbers listed below. There are specific numbers for Lincoln and Omaha.

Medicaid Eligibility Customer Service Center
If you have a question about your coverage please call
Phone Number
(855) 632-7633
Lincoln Phone Number
(402) 473-7000​
Omaha Phone Number
(402) 595-1178
TTY Number
(402) 471-7256 ​
Fax Number
(402) 742-2351

To check your Medicaid eligibility: (800) 642-6092

Division of Medicaid and Long-Term Care
Division of Medicaid and Long-Term Care
Phone Number
(402) 471-3121
Mailing Address
P.O. Box 95026, Lincoln, Nebraska 68509-5026

Medicaid Program Contacts

Providers and benefits coordinators can reach Medicaid at the following numbers.

Required documents can be provided to DHHS through the ACCESS Nebraska website
or by mailing them to the ACCESS Nebraska Document Imaging (ANDI) Center: 

 ACCESS Nebraska Document Imaging Center 
Department of Health & Human Services
Fax Number
(402) 742-2351​
Mailing Address
P.O. Box 2992
Omaha, NE 68103-2992

DHHS Employee Directory

For a list of all state employees, see below:

Reporting Medicaid Fraud

Report suspected Medicaid Provider fraud, abuse, neglect, or financial exploitation of patients.

Medicaid Fraud and Patient Abuse Unit
Office of the Attorney General
Phone Number
(402) 471-3549
Toll Free Number
(800) 727-6432
Mailing Address

1221 N Street, Suite 500,

Lincoln, NE 68509-8920

To report suspected Medicaid client fraud, contact the Division of Public Health.

​ Special Investigation Unit 
Department of Health and Human Services
Division of Public Health 
Phone Number
(402) 595-3789