Medicaid Contacts

Medicaid Related Assistance
Medicaid & Long-Term Care

What would you like to do?

What you need to know

Division of Medicaid and Long-Term Care
Division of Medicaid and Long-Term Care
Phone Number
(402) 471-3121
Mailing Address
P.O. Box 95026, Lincoln, Nebraska 68509-5026

Medicaid Program Contacts

  • Medicaid coverage, billing requirements and rates: Program policy staff and telephone numbers
  • Claim status: (877) 255-3092
  • Electronic Data Interchange: (866) 498-4357
  • To verify Medicaid client eligibility:  (800) 642-6092
  • To reach the Medicaid eligibility customer service center, contact:
      • (855) 632-7633
      • (402) 473-7000 (Lincoln)​
      • (402) 595-1178 (Omaha)
      • TTY: (402) 471-7256
      • Fax: (402) 742-2351

Required documents can be provided to DHHS through the ACCESS Nebraska website
or by mailing them to the ACCESS Nebraska Document Imaging (ANDI) Center: 

 ACCESS Nebraska Document Imaging Center 
Department of Health & Human Services
Fax Number
(402) 595-1901
Mailing Address
P.O. Box 2992
Omaha, NE 68103-2992

DHHS Employee Directory

For a list of all state employees, see below:

Reporting Medicaid Fraud

Report suspected Medicaid Provider fraud, abuse, neglect, or financial exploitation of patients.

Medicaid Fraud and Patient Abuse Unit
Office of the Attorney General
Phone Number
(402) 471-3549
Toll Free Number
(800) 727-6432
Mailing Address

1221 N Street, Suite 500,

Lincoln, NE 68509-8920

To report suspected Medicaid client fraud, contact the Division of Public Health.

 Special Investigation Unit 
Department of Health and Human Services
Division of Public Health 
Phone Number
(402) 595-3789