Medicaid Contacts

 
2
Medicaid Related Assistance
Medicaid & Long-Term Care
 
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What you need to know

​​​​​​​​Contact Information for Medicaid Members​

​If you're a Medicaid member and have a question about your coverage please call one of the numbers listed below. There are specific numbers for Lincoln and Omaha.

Medicaid Eligibility Customer Service Center
If you have a question about your coverage please call
Phone Number
(855) 632-7633
Lincoln Phone Number
(402) 473-7000​
Omaha Phone Number
(402) 595-1178
TTY Number
(402) 471-7256 ​
Fax Number
(402) 742-2351


To check your Medicaid eligibility: (800) 642-6092

​​​
Division of Medicaid and Long-Term Care
Division of Medicaid and Long-Term Care
Phone Number
(402) 471-3121
Mailing Address
P.O. Box 95026, Lincoln, Nebraska 68509-5026

Medicaid Program Contacts

Providers and benefits coordinators can reach Medicaid at the following numbers.

  • Claim status: (877) 255-3092
  • Electronic Data Interchange: (866) 498-4357



Required documents can be provided to DHHS through the iServe​ website
or by mailing them to the ACCESS Nebraska Document Imaging (ANDI) Center: 

 ACCESS Nebraska Document Imaging Center 
Department of Health & Human Services
Fax Number
(402) 742-2351​
Mailing Address
P.O. Box 2992
Omaha, NE 68103-2992

DHHS Employee Directory

For a list of all state employees, see below:

Reporting Medicaid Fraud

Report suspected Medicaid Provider fraud, abuse, neglect, or financial exploitation of patients.

Medicaid Fraud and Patient Abuse Unit
Office of the Attorney General
Phone Number
(402) 471-3549
Toll Free Number
(800) 727-6432
Mailing Address

1221 N Street, Suite 500,

Lincoln, NE 68509-8920


To report suspected Medicaid Client fraud, contact the Special Investigations Unit.

​ Special Investigation Unit 
Department of Health and Human Services - Office of Economic Assistance
Phone Number
(402) 595-3789

Written complaints may be submitted to:
DHHS Special Investigations Unit

Mailing Address:
(Lincoln)
P.O. Box 95026
Lincoln, NE 68509

or

(Omaha)
1215 South 42 Street
Omaha, NE 68105