New Texting Service
If you would like to receive text notifications from ACCESSNebraska about your account, go to "My Account" and update your "Correspondence Preferences." You can also call (800) 383-4278 and speak to one of our social service workers.
The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
Anyone can apply for benefits and handle their Medicaid and Economic Assistance needs on the ACCESSNebraska website from a computer anywhere, at any time.
Medicaid Contacts:
Toll Free: (855) 632-7633
Lincoln: (402) 473-7000
Omaha: (402) 595-1178
Economic Assistance Contacts:
Toll Free: (800) 383-4278
Lincoln: (402) 323-3900
Omaha: (402) 595-1258
Customers can: - Apply
- Submit required documents, such as financial records;
- Update information and report changes in their household;
- Complete renewals and reviews; and
- View their current benefits through the website.
ACCESSNebraska customer service staff is available:
- By telephone from 8 a.m.-5 p.m. Monday through Friday for both Medicaid and Economic Assistance programs; and
- Through Automated Benefit Inquiry systems, available 24 hours a day.
The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.