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What would you like to do?

What would you like to do?

What you need to know

What you need to know

​​​​​​​​​​​​​​​​The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska which is being transformed to iServe Nebraska.
Sections on this page

    Important Notices​​​​

    End of the Public Health Emergenc​​y SNAP Information


    Your contact information must be up to date in order to prevent closure of your benefits.

    Report to the agency if you have changed your address, phone number, or email address. Submit an online ​change report or contact ACCESSNebraska at (855) 632-7633 to speak to a representative.

    Start Here

    iServe Nebraska Benefit Application

    We are transforming ACCESSNebraska into a new benefit application – the iServe Nebraska Portal – that now makes it easier to apply for DHHS benefits and services.

    We are still working on the new iServe Nebraska Portal. As you navigate through the new portal, some pages may look different; don't worry, it's all one site.

    iServeNebraska Apply Now
    ​​​​Here are things you can do on the new iServe Nebraska Portal:
    • Explore the new homepage look and feel.
    • Create a new account or login with your existing ACCESSNebraska account.
    • Manage your password and set your security questions using the new self-service capabilities.
    • Apply for Medicaid and Economic Assistance benefits using your cell phone, tablet, or computer. 

    While we are transforming our Portal, you can still complete other tasks through ACCESSNebraska.

    If you're already receiving benefits and wish to upload documents, extend your existing benefits, report changes to your situation, or manage your account, you will be directed to ACCESSNebraska where you can:

    • Apply and submit required documents.
    • Update information and report changes in your household.
    • Complete renewals and reviews.
    • View your current benefits.
    • Receive text notifications from ACCESSNebraska about your account. Note: To receive text notifications, go to "My Account" and update your "Correspondence Preferences." You can also call (800) 383-4278 and speak to one of our social service workers.

    How to Reach Us

    Medicaid Contacts:
    Toll Free: (855) 632-7633
    Lincoln: (402) 473-7000
    Omaha: (402) 595-1178

    Hours: 8am – 5pm (live customer service)

    Economic Assistance Contacts:
    Toll Free: (800) 383-4278
    Lincoln: (402) 323-3900
    Omaha: (402) 595-1258

    Hours: 8am – 5pm (live customer service)

    Automated Benefit Inquiry is available 24 hours a day

    The Department of Health and Human Services has local offices available for in-person assistance​. Most local offices have kiosks and telephones available for your use.