The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
IMPORTANT
Your contact information must be up to date in order to prevent closure of your benefits.
Report to the agency if you have changed your address, phone number, or email address. Submit an online change report or contact ACCESSNebraska at (855) 632-7633 to speak to a representative.
For Medicaid and Economic Assistance, you may apply on the ACCESSNebraska website using the following links:
As a customer, you can do the following on the ACCESSNebraska website:- Apply and submit required documents
- Update information and report changes in your household
- Complete renewals and reviews
- View your current benefits
- Receive text notifications from ACCESSNebraska about your account (Note: To receive text notifications, go to "My Account" and update your "Correspondence Preferences." You can also call (800) 383-4278 and speak to one of our social service workers).
How to Reach Us
Medicaid Contacts:
Toll Free: (855) 632-7633
Lincoln: (402) 473-7000
Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:
Toll Free: (800) 383-4278
Lincoln: (402) 323-3900
Omaha: (402) 595-1258
Hours: 8am – 5pm (live customer service)
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.