In order to align with the receipt of Federal funds, DHHS plans to begin issuing LIHEAP automatic heating payments on behalf of eligible households during the week of December 5th, 2022. Eligible Nebraskans will receive a notice at that time. If you currently have a shut-off notice or are in danger of receiving a shut-off notice from your heating provider, please call (800) 383-4278 for assistance.
En EspañolPara alinearse con la recepción de fondos federales, el DHHS planea comenzar a emitir pagos automáticos de calefacción LIHEAP en nombre de los hogares elegibles durante la semana del 5 de diciembre de 2022. Los residentes de Nebraska elegibles recibirán un aviso en ese momento. Si actualmente tiene un aviso de desconección está en peligro de recibir un aviso de desconección de su proveedor de calefacción, llame al (800) 383-4278 para obtener ayuda.
DHHS has secured a temporary location for the local DHHS office in Seward. Beginning August 8, DHHS staff will be available to serve the public at The Forge, at 612 Seward St. Seward, NE. Staff will be available during regular business hours of 8 am to 5 pm. This is a temporary location while staff works to make repairs to the permanent location at 1313 285th St. which received significant storm damage in the June 14th storm.
If residents need immediate assistance, please call 855-632-7633 for Medicaid or 800-383-4278 for Economic Assistance, or visit
another local office. Other office locations are available at ACCESSNebraska.ne.gov.
We are transforming ACCESSNebraska into a new benefit application – the iServe Nebraska Portal – that will make it easier to apply for new benefits and services.
We are still working on the new iServe Nebraska Portal. As you navigate through the new portal, some pages may look different; don't worry, it's all one site.
Here are things you can do on the new iServe Nebraska Portal.
If you're already receiving benefits and wish to upload documents, extend your existing benefits, report changes to your situation, or manage your account, you may continue on to ACCESSNebraska using one of the links below.
Medicaid Contacts:Toll Free: (855) 632-7633Lincoln: (402) 473-7000Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:Toll
Free: (800) 383-4278Lincoln: (402) 323-3900Omaha: (402) 595-1258
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has
local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.