The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
For Medicaid and Economic Assistance, you may apply on the ACCESSNebraska website using the following links:
Tip
On June 1, 2021, DHHS announced it is no longer planning to implement the Heritage Health Adult Demonstration program. As a result, everyone who is eligible for Medicaid through expansion will automatically receive equal benefits, including dental, vision, and over-the-counter medications, effective October 1, 2021.
There will be no change to who can become Medicaid eligible with this change. People who currently have Heritage Health Adult Medicaid coverage will not need a new Medicaid card.
For more details, see the DHHS's news release.
As a customer, you can do the following on the ACCESSNebraska website:
- Apply and submit required documents
- Update information and report changes in your household
- Complete renewals and reviews
- View your current benefits
- Receive text notifications from ACCESSNebraska about your account (Note: To receive text notifications, go to "My Account" and update your "Correspondence Preferences." You can also call (800) 383-4278 and speak to one of our social service workers).
How to Reach Us
Medicaid Contacts:
Toll Free: (855) 632-7633
Lincoln: (402) 473-7000
Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:
Toll Free: (800) 383-4278
Lincoln: (402) 323-3900
Omaha: (402) 595-1258
Hours: 8am – 5pm (live customer service)
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.