The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.
We are transforming ACCESSNebraska into a new benefit application – the iServe Nebraska Portal – that will make it easier to apply for new benefits and services.
We are still working on the new iServe Nebraska Portal. As you navigate through the new portal, some pages may look different; don't worry, it's all one site.
Here are things you can do on the new iServe Nebraska Portal.
If you're already receiving benefits and wish to upload documents, extend your existing benefits, report changes to your situation, or manage your account, you may continue on to ACCESSNebraska using one of the links below.
Medicaid Contacts:Toll Free: (855) 632-7633Lincoln: (402) 473-7000Omaha: (402) 595-1178
Hours: 8am – 5pm (live customer service)
Economic Assistance Contacts:Toll Free: (800) 383-4278Lincoln: (402) 323-3900Omaha: (402) 595-1258
Automated Benefit Inquiry is available 24 hours a day
The Department of Health and Human Services has
local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.