The person performing the hearing screening should give the parents the following information in clear, non-technical terms and in the native language of the family.
- Provide results of the screening whether the newborn passed or did not pass the hearing screening, and explain what the results mean.
- The results should be conveyed verbally and in writing to the parents using a standard notification form prepared explicitly for this purpose.
- Provide written notification to the parents if an infant needs a repeat hearing screening. If the infant did not pass the initial screening the parents should understand the importance of obtaining a repeat hearing screening as soon as possible. When screeners discuss results with families, they should be careful not to downplay a refer result.
- Schedule the repeat hearing screening appointment with parents prior to discharge if an infant does not pass the initial screening. If the infant is in the NICU and does not pass the ABR screening, refer the family to a pediatric audiologist for a diagnostic evaluation.
- If the initial screening was not completed (the baby was missed or results were incomplete prior to discharge), it is the birth facility's responsibility to provide the initial hearing screening to the newborn after discharge and to make an appointment for this hearing screening before the newborn is discharged.
- Provide all parents with information on milestones of normal auditory, speech, and language development in children.
The National Institute on Deafness and other Communication Disorders (NIDCD) provides a fact sheet on speech and language development.
There are two parent brochures for birth facilities to use: one describes newborn hearing screening and the second brochure informs parents that their baby did not pass the newborn hearing screening and needs further testing.
These are available free from the Nebraska Early Hearing Detection and Intervention Program in English, Spanish and 12 other languages. They are "Can Your Baby Hear: Your Baby's First Hearing Screening" and "Your Baby Needs Another Hearing Screening".