Preparing to Renew Medicaid Coverage

​​​​​​​​​​​​​​​​​​​​​​​​​​​What is Changing in Medicaid?

During the COVID-19 pandemic, Medicaid members kept their coverage even if they were no longer eligible. 

Medicaid returned to its normal eligibility rules on March 1, 2023. It will take approximately twelve months to review each member's eligibility.

It is very important that Medicaid members make sure their contact information is up to date with Nebraska Medicaid. If Nebraska Medicaid is not able to reach a member, they could unnecessarily lose Medicaid coverage.

​Check your contact information on ACCESSNebraska​​​​​

​​*Please note the CMS metrics represent the renewal data for each month during the unwind period and are not cumulative. The unwind dashboard renewal data represent the monthly cumulative progress during the unwind period. For this reason the renewal data will not match.

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Medicaid is required by the federal government to review each member's Medicaid eligibility. 

If we have all the information we need, Nebraska Medicaid will complete a member's renewal without asking them for information.​

Starting March 1, 2023, DHHS will begin completing a renewal for each Medicaid member. It will take approximately 12 months to review all of our members. The goal is to prevent unnecessary loss of Medicaid coverage.

Information for Members

Completing your renewal

If we have all the information we need, Nebraska Medicaid will complete your renewal without asking you for information. Once Nebraska Medicaid completes your renewal we will send you a letter in the mail with the results.​

Attention Parents: Lost Medicaid coverage? Your child may still be eligible​

Even if you were found ineligible for Medicaid, your child may still be eligible. Updating your family's information can make all the difference in maintaining the healthcare they need. 

To help us ensure that your child doesn't unnecessarily lose coverage, please verify or update your family's information with ACCESSNebraska. You will not need to submit another Medicaid application to update your information. Nebraska Medicaid uses available information to check if your child still qualifies for Medicaid and will only ask you for information if necessary.

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To prevent an unnecessary interruption in Medicaid coverage, make sure your information is up to date.

Make sure your contact information is up-to-date and report any changes to income or household size (divorce, marriage, new children)​. You can report these changes in any of the following ways:

• Online at ACCESSNebraska.ne.gov
• Email at DHHS.ANDICenter@nebraska.gov  
  
• Fax at (402) 742-2351
• Over the phone by calling ACCESS Nebraska at:
• Omaha: (402) 595-1178
  
• Lincoln: (402) 473-7000
  
• Toll Free: (855) 632-7633
  
• TDD: (402) 471-7256​
  

You should check your mail regularly. DHHS may send you important information that you need to respond to so you don't unnecessarily lose your coverage. If you have provided your email address and phone number, DHHS will also send you texts and emails when your renewal is coming up. ​

​​Returned mail

If DHHS can't contact you due to returned mail, we will contact you to ask for up-to-date contact information. 

Assistance from your ​Health Plan

Your health plan (Nebraska Total Care, Health Blue, or United Healthcare) may contact you to confirm your current contact information, assist with your Medicaid renewal, or help you identify other health coverage if you are no longer eligible for Medicaid.