The Division of Children and Family Services (DCFS) staff seeks to ensure children are safe, achieve permanency, experience success and have their needs met. DCFS understands there may be times when the youth, legal parent(s), legal guardian(s), legal custodian(s), or foster parent(s) may have concerns that are not able to be resolved by their worker or supervisor.
This process is open to families who are currently involved with the Nebraska DHHS - Division of Children and Family Services, either in an Initial Assessment or Ongoing Services Case (both court- and non-court involved). This process does not address issues involving finalized guardianships or adoptions.
Prior to submitting this grievance, try to resolve the concern by talking with the assigned CFS Specialist and the CFS Specialist's Supervisor.
If you have already tried to resolve your concerns through the supervisor but continue to be dissatisfied with the outcome, please fill out this form completely:
All fields marked with * are required
Please correct the errors in filling the form.
To submit any supporting documentation, please follow the instructions on the next page after clicking Submit. Supporting documentation is not required
Protection and Safety Grievance has been submitted. DCFS will be in touch with you in the next 2-3 weeks.
Protection and Safety Grievance submission did not go through. Please contact program manager and report the time of failure.