Medicaid Contacts

Medicaid Related Assistance
Medicaid & Long-Term Care

What would you like to do?

What you need to know

Division of Medicaid and Long-Term Care Central Office
301 Centennial Mall South
Lincoln, Nebraska 68509
Phone Number
(402) 471-3121
Mailing Address

Nebraska Department of Health & Human Services
P.O. Box 95026

Lincoln, Nebraska 68509-5026

Medicaid Program Contacts

  • For questions about Medicaid coverage, billing requirements and rates:
    Program policy staff and telephone numbers
  • For questions about claim status: (877) 255-3092 (Medicaid customer service center)
    • For question about electronic data interchange: (866) 498-4357 (Medicaid EDI help desk)
      • To verify Medicaid client eligibility:  (800) 642-6092 (Nebraska Medicaid eligibility system)
        • To reach the Medicaid eligibility customer service center, contact:
          • (855) 632-7633
          • (402) 473-7000 (Lincoln)
          • (402) 595-1178 (Omaha)
          • TTY: (402) 471-7256
          • Fax: (402) 471-9209

Required documents can be provided to DHHS by uploading them on the ACCESSNebraska website,
or mailing them to the appropriate ACCESSNebraska Document Imaging (ANDI) Center below: 

 ACCESS Nebraska Document Imaging Center 
Department of Health & Human Services
Fax Number
(402) 595-1901
Mailing Address
P.O. Box 2992
Omaha, NE 68103-2992

DHHS Employee Directory

For a directory of all state employees, see below:

Nebraska state employee directory

Reporting Medicaid Fraud

To report suspected Medicaid provider fraud or the possible abuse, neglect or financial exploitation of patients in Medicaid facilities, contact the Medicaid Fraud and Patient Abuse Unit of the Attorney General's Office.

Medicaid Fraud and Patient Abuse Unit
Office of the Attorney General
Phone Number
(402) 471-3549
Toll Free Number
(800) 727-6432
Mailing Address

1221 N Street, Suite 500,

Lincoln, NE 68509-8920

To report suspected Medicaid client fraud, contact the Special Investigation Unit in the Division of Public Health.

 Special Investigation Unit 
Department of Health and Human Services
Division of Public Health 
Phone Number
(402) 595-3789