Central Registry checks are not accepted via Fax or Email.
You may follow the steps below to request a check via USPS mail:
Once submitted to DHHS, your check will be processed in the order it was received. If you provide an email address, you will be notified when it has been updated or completed. Once processed, your check will be available to view on the portal using the Request Number and PIN associated with the Check.
Organization portal invites can be used for up to 30 days at which time they will expire and the organization will need to send another invite.
Once a request is started on the portal, the applicant has 60 days to submit the request for processing before it expires at which time another request will need to be started.
The time it takes to complete a Central Registry check once it has been submitted to DHHS is five business days on average. Please allow up to two weeks for checks submitted via USPS mail. Users may be alerted to additional time requirements by checking the status of their Central Registry check on the portal
Central Registry checks submitted via the portal will require Individuals to complete each field. Checks can be sent back as incomplete if the uploaded notary page is not completed accurately or for the following reasons:
Under Nebraska Revised Statute 28-725 it is a Class V misdemeanor to release classified information from either the Nebraska Child Abuse and Neglect (CAN) Central Registry or the Nebraska Adult Protective Services (APS) Central Registry to a wrongful party. Therefore, all Applicants for Central Registry checks must have their Identity Verified.
Central Registry checks submitted via the portal have two options for identity verification:
Central Registry checks submitted via mail require a notarized signature.
Applicants under the age of 19 cannot use the online identity verification option as the authorization for the Central Registry check must come from their parent or guardian. These applicants will need to use the notary upload option and have their parent or guardian sign the notary form.
Nebraska Revised Statute 28-718 (3) authorizes DHHS to charge for Central Registry checks as a way to recoup costs and support staff time.
Central Registry Portal Request using Online ID verification=
total of $5.00 ($1.00 ID questions; $2.50 DHHS fee; $1.50 payment processing fee)
Central Registry Portal Request using Notary Form=
total of $4.00 ($2.50 DHHS fee; $1.50 payment processing fee)
Central Registry Mail in Request=total of $2.50 ($2.50 DHHS fee)
Mail your completed Central Registry Check Request to:
DHHS-Accounting PO Box 94906 Lincoln, Ne 68509
Make Checks payable to:
Department of Health and Human Services
Yes, in order to receive results directly, Businesses and Organizations must enroll on the portal. Also, each Business or Organization User on the Portal must have their own State of Nebraska User Account.
Yes, associating multiple User Accounts to a Business or Organization on the Portal is possible.
As a Business or Organization member on the Portal, your unique Portal ID number will be listed in the Portal's Header next to the name of your Business or Organization, on your Business or Organization's Home Screen. Businesses or Organizations will use their Portal ID to submit checks via USPS mail on paper. Results will then be available to the Business or Organization on the Portal when they're ready.
No. However, Nebraska.Gov Subscribers do receive additional benefits including monthly invoices, the ability to cover the cost of Online Identity Verification for your Central Registry checks, and access to additional services on Nebraska.Gov.
No. Applicants with addresses outside of the United States must complete the paper form and submit this form via USPS mail
No. Once a request has been sent back as incomplete on the portal, the applicant must start a new request.
If you are an emancipated minor, you must complete your request on the paper form and submit this via USPS mail along with documentation showing you have been emancipated.