Welcome to ACCESSNebraska

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ACCESSNebraska LogoThe Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska.

  • Anyone can apply for benefits and handle their Medicaid and Economic Assistance needs on the ACCESSNebraska website from a computer anywhere, at any time.  In addition customers can:
    • Submit required documents, such as financial records;
    • Update information and report changes in their household;
    • Complete renewals and reviews; and
    • View their current benefits through the website.
  • ACCESSNebraska customer service staff is available:
    • By telephone from 8 a.m.-5 p.m. Monday through Friday for both Medicaid and Economic Assistance programs; and 
    • Through Automated Benefit Inquiry systems, available 24 hours a day.
  • The Department of Health and Human Services has local offices available for in-person assistance. Most local offices have kiosks and telephones available for your use.

Contact Us
8:00 am - 5:00 pm
Monday thru Friday
Medicaid Eligibility
Customer Service
 Call (855) 632-7633
Lincoln (402) 473-7000
Omaha (402) 595-1178 
Economic Assistance
Customer Service
 Call (800) 383-4278
Lincoln (402) 323-3900
Omaha (402) 595-1258  
TTDD: (402) 471-7256
View Key Performance Metrics 


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