Therap Electronic Visit Verification (EVV)

 
4
Disabilities Assistance
Developmental Disabilities
No

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What you need to know

​​​​​​​​​​​Implementation date was January 1, 2021.

This page gives DD-specific information about the Therap EVV module. Therap is integrated as the third-party vendor for DD providers and complies to all EVV requirements. The EVV module is for providers of services under the Comprehensive Developmental Disabilities (CDD) Waiver and the Developmental Disabilities Adult Day (DDAD) Waiver.

DHHS Pauses Implementation of EVV System Changes

The Department of Health and Human Services (DHHS) is pausing planned changes to the federally required Electronic Visit Verification (EVV) System for Nebraska Medicaid Personal Assistance Services (PAS) and Home and Community-Based Service (HCBS) providers, previously planned for August 14, 2024.

DHHS appreciates the dedication of caregivers who support Nebraskan citizens most in need. While the changes to the EVV system are required to enforce compliance with federal regulations (21st Century Cures Act), the Department has listened to concerns and is providing more time for implementation, working with all stakeholders to ensure a smooth transition. The new implementation date will be January 8, 2025.

DHHS is planning additional future training and outreach and will update this page as those are scheduled. To stay up to date on these changes and future stakeholder engagement, please subscribe to this page for updates.

During this pause, providers are encouraged to comply with state and federal regulations including those that will be enforced by the upcoming changes.

Prior to this pause, Nebraska Medicaid and Netsmart hosted virtual townhalls and forums for providersAdditional townhalls will be scheduled for a later date.

Provider Townhalls

  • 7/24/24 session occurred - Slides from July 24, 2024 Town Hall
  • 8/14/24 from 4:00 - 5:00 PM, Central Time Meeting Postponed 
  • 8/20/24 from 4:00 - 5:00 PM, Central Time Meeting Postponed

Provider Forums

  • 7/30/24 session occurred - Slides from July 30, 2024 Provider Forum
  • 8/6/24 session occurred for Aged and Disabled and Traumatic Brain Injury waiver providers 
  • 8/8/24 session occurred for Personal Assistance Services providers
  • 8/9/24 session occurred for Developmental Disabilities waiver providers

Meetings will be recorded for future reference and can be found here for Netsmart and here for Therap.​

EVV Single Audit Frequently Asked Questions


Agency Provider FAQs, Training, and Third-Party Vendor Information

Frequently Asked Questions (FAQs)

Agency Provider FAQs​ - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.

Past Trainings for DD agency providers​

Date of TrainingTraining TypeResources
August 11 and 12, 2020Monthly TrainingAugust 12 Slides 
August 12 Recording 
September 9, 2020Monthly TrainingSeptember 9 Slides
October 13, 2020Monthly TrainingOctober 13 Slides
October 13 Recording
November 10, 2020Monthly TrainingNovember 10 Recording

​Third-Party Vendor Information

If you are an agency provider who is using a third-party vendor other than Therap for EVV, your third-party vendor needed to be production-ready by November 13, 2020. Any questions or concerns about your vendor's integration, can be sent to: DHHS.MedicaidFA-EVV@nebraska.gov.

Independent Provider Toolkit, FAQs, and Training

Toolkit

DD Independent Provider EVV Toolkit - How to use EVV. Links in the document may not be compatible with Internet Explorer; using another browser is recommended.

Frequently Asked Questions (FAQs)

Independent Provider FAQs​ - If you have questions not answered on this document, please send them to dhhs.ddproviderrelations@nebraska.gov.​

Upcoming Training    

Therap offers a Self-Paced Training for EVV​ for those who could not attend in-person or want to review.

Past Trainings for DD independent providers


Date of Training Training Type Resources
July 6, 2020Kick-off Meeting July 6 Recording
August 11 and 12, 2020Monthly Training

August 12 Slides
August 12 Recording

​September 8, 2020​Monthly Training​September 8 Slides
​October 14, 2020​Monthly TrainingOctober 14 Slides
​November 12, 2020​Monthly TrainingNovember 12 Recording

Additional EVV Resources

The following EVV resources are available: