Heritage Health Resources

 
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Medicaid Related Assistance
Medicaid & Long-Term Care
No

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What you need to know

​​​​​​​​​​​​​​​​​​​​​​​​​​​   Heritage Health logo

This page provides information on Heritage Health, Nebraska's Medicaid managed care program that combines the majority of Nebraska's Medicaid services into a single comprehensive system for Nebraska's Medicaid and CHIP members.

Sections on this page

    Forms

    Open Enrollment

    A key principle of Heritage Health is member choice. Members are all given the opportunity to switch to a different health plan during open enrollment, November 1 through December 15.  Copies of the outreach materials are included below and additional information for members can be found on the enrollment webpage: www.neheritagehealth.com

    Non-Emergency Medical Transportation

    To schedule a trip please contact your Health Plan or click on the link below to schedule a trip online:​

    Nebraska Total Care

    MTM

    1-844-385-2192 TTY: 711

    http://memberportal.net/?planCode=CTC

    Unitedhealthcare Community Plan 

    Modivcare

    1-833-583-5683 TTY: 1-833-587-6527

    https://www.mymodivcare.com/

    Molina Healthcare

    MTM

    1-888-889-0421 TTY: 711

    https://memberportal.net/​​​​​

    If you have questions or concerns about non-emergency medical transportation, please contact the relevant Managed Care plan: 

    Enhanced Ambulatory Patient Groups

    Fact Sheets

    Provider Manuals

    Reports and Surveys​

    External Quality Reviews

    No Managed Care Organizations (MCOs) are exempt from the external quality review by the State. The following Highly Integrated Dual Special Needs plans (HIDE DSNP) are exempt from the external quality review by the State for the reporting cycle of 2023-2024: 

    • ​UnitedHealthCare
    • Nebraska Total Care

    Aggregated External Quality Reviews

    Medicaid Managed Care Program Annual Report (MCPAR)

    In June 2021, the Centers for Medicare and Medicaid Services (CMS) released a Medicaid Information Bulletin (CIB)  notifying states of a new reporting requirement on their managed care programs and operations. The Managed Care Program Annual Report (MCPAR) required in 42 CFR § 438.66(e) , consists of the Medical Loss Ratio (MLR) Summary Report required in 42 CFR § 438.74(a) , as well as the Access Standards Report required in 42 CFR § 438.207(d)  and (e) 

    ​Contracts​

    Health Plan Accreditation