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WIC Procedure Manual

> Volume IV - Vendor Management

Introduction
State WIC Staff
Section A: Vendor Management Overview	A1 - Narrative Overview of Nebraska WIC Vendor Management A2 - Role of the Local Agency Vendor Manager A3 - WIC Vendor Management Program Integrity
Section B: Vendor Application Process	B1 -Vendor Selection Criteria B2 - Accepting Vendor Applications B3 - Local Agency Review of Vendor Applications B4 - State Agency Review of Vendor Applications
Section C: Vendor Authorization Process	C1 - WIC Vendor Agreement C2 - WIC Vendor Agreement Training
Section D: Vendor Files	D1 - Vendor Peer Group System D2 - Competitive Price Selection Criteria D3 - Allowable Reimbursement Levels
Section E: WIC Check System	E1 - Flow of a WIC Check E2 - Editing WIC Checks
Section F: Problem WIC Checks	F1 - Definition of Terms and Principles for Problems WIC Check F2 - Bank Rejected WIC Checks F3 - Other Problem WIC Checks (coming soon) F4 - Questionable WIC Food Instruments
Section G: Special Situations	G1 - Lack of Formula at the Store G2 - Reports of Persons Returning WIC Foods for Exchange or Cash G3 - User of Coupons and Manufacturer's Specials
Section H: Changes in Vendor Status	H1 - Change in Store Name or Address H2 - Change in Ownership of a WIC Store H3 - Closing of a WIC Store H4 - Voluntary Withdrawal of a WIC Vendor H5 - Current WIC Vendor Who Fails to Submit an Application (coming soon)
Section I: Training	I1 - Vendor Annual Training I2 - Cashier Training I3 - Information Contacts for WIC Vendors
Section J: Monitoring	J1 - Routine Monitoring J2 - High Risk Monitoring J3 - Price Lists J4 - Complaints J5 - Educational Buys J6 - Confidentiality of Vendor Information
Section K: Compliance Investigations & Audits	K1 - Compliance Investigations & Audits
Section L: Vendor Sanctions	L1 - Overview and Definition of Sanctions L2 - Implementation of Sanctions L3 - Civil Money Penalties L4 - Relationship to the Food Stamp Program L5 - Termination of a WIC Vendor Contract as an Adverse Action L6 - Recording Civil Money Penalties & Fines
Section M: Appeals & Fair Hearings	M1 - Vendor Appeal Process
Section N: Vendor Management Computer Reports
Appendix: