Food Distribution Program
Delivery and Carrier Information

USDA Donated Foods Receiving Instructions

1) The Recipient Agency (RA) should physically verify that the cases are the exact product, quantity, and pack size as shown on the Bill of Lading.

2) The RA should visually inspect cases for signs of damage.  The RA should reject only the damaged product and accept undamaged product in the case or bale.  For example: one bag of flour is broken in a bale of four; the three bags that are not damaged should be accepted..

3) The RA should write all shortages, damages, or other discrepancies in area 4, "All discrepancies must be entered here" on the straight bill of lading.  If this information is not documented, the Food Distribution Program is unable to file a claim and give the RA credit.  If the carrier indicates that the product is on a different truck and will be delivered on another date, the RA should document the shortage during the original drop.   The carrier will have the RA sign a clearance form when the product is delivered.  If a RA receives damaged items or frozen items that have been thawed and the driver is reluctant to take them back, call the Nebraska Food Distribution Program Staff while the driver is present.

4)  Call the Nebraska Food Distribution Program Staff to report any discrepancies other than minor damages.

5) By policy, Nebraska Food Distribution Program staff must ok all substitutions.

6) The Nebraska Food Distribution Program will file claims for reimbursement against the carrier or warehouse for shortages or damaged foods, storage fees, transportation charges, and processing cost if applicable.  Reimbursement will then be credited to the Recipient Agency's account once the credit is received from the carrier and/or warehouse.   This process may take up to 90 days. 

Carrier Information

Canning Logistics, Inc.
PO Box 595
Fairbury, NE  68352
Contact: Dianne Wurm
Phone: 402-729-3334 or 800-524-2289
Fax: 402-729-3442
The Thompson Company,  LLC
3636 West Stolley Park Rd
Grand Island, NE  68802
Contact: Kelli Pedersen
Phone: 308-382-6581
Fax: 402-382-1813

Carrier Information by City

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Carrier Responsibilities for Delivery

  • Carrier will ship all foods in clean trucks. 
  • Carrier will ship all foods in clean trucks. 
  • Frozen and cold items will be on refrigerated trucks.
  • Carrier will deliver food to the recipient agency, inside the Recipient Agency's building.  This means inside a door, not necessarily into the kitchen or storage area.
  • Carrier will remove shrink-wrap from pallets and make cases accessable to RA representative for count verification and case inspection.
  • Food must be protected and delivered in proper condition and temperature in accordance with food safety regulations. Dry foods and fresh produce must be protected from freezing. Frozen product must be protected from thawing.
  • Donated foods will be delivered to a RA on a schedule agreed upon between the Carrier and RA.  Recipient Agency's may call their carrier for exact day and approximate time of deliveries ( Carrier Information).  Recipient agency's that are closed for an athletic event, vacation, snow days, etc., on a delivery date that has been established with the Carrier must makesure a responsible person is available to receive donated foods.
  • Deliveries will be made during working hours of 6:30 a.m. and 4:00 p.m.
  • The Carrier will contact the recipient agency to receive permission to deliver after 4:00 p.m., in case of unexpected situations.
  • Recipient agencies may be billed for extra drops (e.g., other schools in the same district, commercial freezers/lockers, etc.)
  • The Carrier will make certain an authorized representative of the RA signs his/her name and title to all copies of the Bill of Lading. The RA’s copy will be left with them and the carrier will retain remaining copies.
  • The Nebraska Food Distribution Program (not the carrier) will ask RAs to accept product not listed on the Bill of Lading or as a substitute.


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