|What is EBT? |
Electronic Benefits Transfer (EBT) is a plastic card similar to a debit card. Clients of the Supplemental Nutrition Assistance Program (SNAP), formerly the Food Stamp Program, use their EBT card to buy food at authorized stores.
Nebraska’s card shows the State Capitol’s Sower statue outlined against a blue sky.
Instructions to Change PINEBT Questions & Answers for Clients
Client EBT Account Information
Returned EBT Cards
Applicants for DHHS benefits and SNAP are reminded when they move to update their address with ACCESSNebraska and complete a change of address form at the U.S. Post Office. Since Jan. 5, DHHS has noticed a significant decrease in the average number of EBT cards returned as undeliverable due to incorrect addresses.
The delay in the return to DHHS of EBT cards sent to recipients' outdated addresses occurred as the Post Office made changes Jan. 5 at its mail processing centers. This situation may result in some recipients not receiving EBT cards as timely as expected. The Post Office informed DHHS it will take some time to catch up with returning mail sent to incorrect addresses.
In the meantime, applicants and SNAP recipients are encouraged to update their address with ACCESSNebraska and complete a change of address form at the U.S. Post Office so they receive timely mailings of EBT cards and other materials.
New Services Available to Nebraska SNAP EBT Clients
Nebraska EBT clients may sign up for a service called "My Alerts" either by calling the EBT client toll-free phone number on the back of their EBT card (877-247-6328), or when checking their balance on the JP Morgan EBT website, known as "EBT Account".