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The ReliaCard Visa is a No-Cost or Low-Cost payment method for DHHS cash grant recipients and individual service providers. It is fast, secure, convenient, efficient and most services are free. FREE SERVICES WITH RELIACARD |
Online Customer Service |
FREE! |
Live Customer Service Representative |
FREE! |
Automated Interactive Voice Response |
FREE! |
Card Replacement |
FREE! |
Account Maintenance |
FREE! |
Teller Cash Withdrawal |
FREE! |
ATM Withdrawals at U.S. Bank or MoneyPass® ATM |
FREE! |
| 1st ATM use per month for non-U.S. Bank or non-MoneyPass ATM |
FREE! |
Optional service to receive e-mail, text alert or mobile phone alertto notify account holder of deposit, address change, funds added, low balance and/or zero/negative balance. |
FREE! |
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RELIACARD SERVICES WITH FEES |
Second and subsequent ATM use per month for non-US Bank or non-MoneyPass ATMs |
$1.25 each |
| Surcharge from the owner of a non-US Bank or non-MoneyPass ATMs |
varies by owner of ATM |
| Overdraft |
$10 assessed to your card. US Bank will forgive one overdraft if you call Customer Service and learn how to avoid overdrafts in the future. |
| Inactivity |
$2 per month if the card has been inactive for 270 days. |
| Expedited card replacement |
$15 for processing within 2 business days. |
| Funds transfer to a US Bank checking or savings account. |
$2 per transfer |
| Bill Pay |
$0.99 per transaction |
For more information, contact:
Tom Ryan, EBT Coordinator / Mgr. Claims Processing
DHHS - Financial Services
P.O. Box 95026
Lincoln, NE 68509
Phone: (402) 471-8043 or 471-9170
E-mail: tom.ryan@dhhs.ne.gov
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Financial Services Page |