Division of Children & Family Services
Alternative Response is a new approach to help families with less severe reports of child abuse and/or neglect, connect with the supports and services they need in order to enhance the parent’s ability to keep their children safe and healthy.
Research shows that families who receive an assessment rather than an investigation are more likely to be receptive to and engage in services when they are approached in a non-adversarial, non-accusatory manner. Alternative Response eligible families will be assigned to a Children and Family Services Specialist (CFSS) who will begin the assessment process.
The CFSS will conduct family assessments to determine the family’s strengths and needs as well as assess for child safety. Families will be connected to the supports and services they need in order to enhance the parent’s ability to keep their children safe and healthy.
Adult & Child Abuse & Neglect Hotline
Child Support: 1-877-631-9973
Child Care Licensing: 1-800-600-1289
CPS/APS Registry & Expungements: 402-471-9272
Foster Care & Adoption Policy: 402-471-9272
Foster Care Licensing: 1-800-257-0176