Division of Children & Family Services

Adult & Child Abuse & Neglect Hotline



The Division of Children and Family Services is responsible for the state’s child welfare, juvenile services, and economic assistance programs through offices located across the state, which are organized into five pdficon.gif (914 bytes) Service Areas.

Pathways of HopeCFS staff is making a positive difference every day in the lives of Nebraska children and families. You can read stories about how CFS provides Pathways of Hope by aligning services that meet their needs.

Services include child and adult abuse, foster care, adoption, parole and community-based juvenile services, domestic violence, Supplemental Nutrition Assistance Program (SNAP), Employment First, Aid to Dependent Children, refugee resettlement, energy assistance, child care subsidy, child support enforcement, resource development, and two Youth Rehabilitation and Treatment Centers in Kearney and Geneva.

In addition to its focus on service delivery, the Division currently has two major initiatives:  ACCESSNebraska and Nebraska’s child welfare and juvenile services reform.

ACCESSNebraska is a new way to administer economic assistance programs and includes on-line screening, application, and change reporting processes.  Four Customer Service Centers, using a universal caseload process, will also be part of ACCESSNebraska.  Through ACCESSNebraska , low-income Nebraskans can apply for benefits any time and any where from any computer that has Internet access.

Nebraska’s child welfare and juvenile services reform is a multi-year initiative.  We believe that children grow best in their own homes, that children should be reunified or moved to permanency through adoption or guardianship in a timely manner, and that families should get services earlier and be offered services after they leave DHHS.  The goals include fewer children made state wards, more children served in family settings, and more timely permanency objectives.

pdficon.gif (914 bytes) Organizational Chart

Thomas Pristow, Director
Thomas Pristow,
May 2014 RBA Provider ScoreCard Introduction and Development Training
Learn More about Access Nebraska and Apply
Performance Gauges - tracking the state's performance.

Continuous Quality Improvement

Go to the National Youth in Transition Database Survey. 

Children in Care / Monthly Reports




Division of Children & Family Services
P.O. Box 95026
Lincoln, NE 68509-5044

Adult & Child Abuse & Neglect Hotline

ACCESSNebraska: 1-800-383-4278
Child Support: 1-877-631-9973
Child Care Licensing: 1-800-600-1289
Child and Adult Abuse/Neglect: 402-471-9272
Foster Care & Adoption Policy: 402-471-9272
Foster Care Licensing: 1-800-257-0176

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