Nebraska Family Helpline

The Nebraska Family Helpline at (888) 866-8660 makes it easier for families to obtain assistance by providing a single contact point 24 hours a day, seven days a week. Trained Helpline operators screen calls to assess immediate safety needs. Identify the potential level of a behavioral health crisis, make recommendations or referrals to appropriate resources, and help callers connect to emergency resources or providers. The Helpline is supervised by licensed mental health professionals.

Family Helpline operators also can connect eligible families to the Family Navigator Service. This service helps families move through Nebraska's child and family-care system more efficiently to get the assistance they need. Available within 24 to 72 hours after a Helpline referral, Family Navigator helps families identify existing community-based services and provides support from people who have had personal experience in the system. 

To request Helpline brochures, wallet cards or magnets, click the button below.

 




FOR EMERGENCIES

Remember, if you or your family are in immediate danger, please call 911.


Man Talking on the phone
"This service is absolutely awesome. To be able to call someone on a 24/7 basis is invaluable."
"I'm thankful that we have that kind of service here in Nebraska."
Caller Survey Response
"I was all upset and she took 150 pounds off my shoulders, and I really, really, deeply appreciate it."
Caller Testimonial
"I value your service and I would use you again in a heartbeat if something else comes."
Caller Testimonial
 

Resources

Family Guide to Systems of Care for Children With Mental Needs







Family Guide to Systems of Care for Children With Mental Needs
Download PDF (855K)

Fast Facts About’Your Child’s Mental Health







Fast Facts About Your Child’s Mental Health
Download PDF (332K)

Treatment of Children with Mental Illness







Treatment of Children with Mental Illness
Download PDF (739K)

Suicide Prevention







Suicide Prevention
Download PDF (294K)

Youth Suicide Prevention







Youth Suicide Prevention
Download PDF (935K)