Newsroom > DHHS News Release

For Immediate Release
September 15, 2015

Contact Russ Reno, Communications and Legislative Services, (office) 402-471-8287 or
(cell) 402-450-7318, or

SNAP Toll-Free Hotline Scam Warning

Lincoln—Scammers able to replicate the federal Supplemental Nutrition Assistance Program (SNAP) hotline number are making unsolicited phone calls to the public requesting personal information or offering assistance in filling out forms, warned Doug Weinberg, director of Children and Family Services in the Nebraska Department of Health and Human Services.

He said USDA’s Food and Nutrition Service (FNS) has received reports of the public receiving phone calls from the SNAP toll-free information hotline number (1-800-221-5689). The SNAP call center accepts incoming calls but does not make promotional or robo calls.

Weinberg advised persons receiving unsolicited calls to never provide personal information or a credit card number over the phone.

Anyone suspecting they’ve received illegitimate calls from 1-800-221-5689, may file a complaint with the FCC at:

Those who have already fallen victim to this or a similar scam wanting more information on identity theft may visit: .