Newsroom > DHHS News Release

For Immediate Release
September 1, 2016

Julie Naughton, Public Information Officer, Communications and Legislative Services, (office) 402-471-1695 or (cell) 402-405-7202,

DHHS Medicaid Director Calder Lynch Plans Statewide Town Hall Meetings for Heritage Health

Lincoln—Medicaid and Long-Term Care Director Calder Lynch will travel across Nebraska beginning Sept. 6th, stopping in several towns throughout the state to share information about Heritage Health, the state’s new Medicaid managed care program. Heritage Health begins on Jan. 1, 2017, but Medicaid clients will begin being able to choose their Heritage Health plan in September.
“We are encouraging residents all across Nebraska to take this opportunity to provide feedback and ask any questions they may have about the improvements we’re making to the Medicaid program,” said Lynch. Heritage Health combines Nebraska’s current physical health, behavioral health, and pharmacy benefits into a single integrated system for Nebraska’s Medicaid and CHIP clients. “Better coordination across physical, behavioral, and pharmacy services will promote a patient-centered approach while improving outcomes.”
Lynch will hold seven town halls between September 6 and September 14. 

  • O’Neill - Tuesday Sept. 6:  Evergreen Assisted Living Facility, 1600 N Harrison St, at 7:00 pm
  • Chadron - Wednesday, Sept. 7: American Legion, 123 Bordeaux, at 5:30 pm
  • North Platte - Thursday Sept. 8:  Senior Center, 901 E 10th St, at 7 pm
  • Kearney – Friday September 9: The Arc of Buffalo County, 4511 6th Ave, at 11:00am
  • York - Friday Sept. 9:   Municipal Building, 100 E 4th St, at 4:30 pm
  • Omaha - Monday Sept. 12: Livestock Exchange, 4920 S 30th St., at 4:30 pm
  • Lincoln - Wednesday, Sept.14: Lincoln Medical Education Partnership, 4600 Valley Rd. Entrance #1, at 7:00pm

Nebraska Medicaid has contracted with Nebraska Total Care (Centene), UnitedHealthcare Community Plan of Nebraska and WellCare of Nebraska to administer benefits for the Heritage Health program. Members will be able to choose from all three health plans, no matter where they live in the state.
Enrollment packets will be sent to eligible Nebraskans in September and October. The packets will contain information on the three plans and how to enroll online, over the phone, or by mail. Automated Health Systems (AHS) is the state’s contracted independent enrollment broker and will answer questions from members about all three plans. Member choice is a key feature of Heritage Health and DHHS is encouraging all members to choose a health plan during the enrollment period.  If those eligible do not select a plan during the open enrollment period, they will be automatically enrolled in a health plan using a method designed to protect family and provider relationships.

Whether members make their choice or become automatically enrolled, all members will have the ability to change their plan selection within the first 90 days of their coverage or during the annual open enrollment period.
Information about Heritage Health, including frequently asked questions, public events and additional resources are available on the Heritage Health webpage at and on Nebraska Medicaid’s Facebook and Twitter pages.