Newsroom > DHHS News Release

January 9, 2019

Lee Rettig, Communications and Legislative Services, 402-471-8287;

DHHS Issues Request for Proposals for Child Welfare Case Management in Douglas and Sarpy Counties

Lincoln – A request for proposals (RFP) to manage child welfare cases in Douglas and Sarpy counties was issued today by the Department of Health and Human Services’ Division of Children and Family Services (CFS).  The RFP is for a five year contract, with the option of two single year extensions, to include family preservation, service coordination, foster care, adoption, resource family recruitment and ongoing case management services for the Eastern Service Area (ESA).

“We are seeking a vendor that can deliver high quality case management and child protection services, including provision of well supported and promising practice evidence-based models that strengthen families and build protective factors in families in compliance with the federal Families First Prevention Services Act (FFPSA),” said Bo Botelho, interim DHHS CEO.  “This RFP requires the subrecipient reach federal performance benchmarks and includes fiscal monitoring provisions while incentivizing a wider potential pool of applicants with the inclusion of more flexibility, clearer expectations and possible performance-based financial retainage.”

DHHS officials were assisted in the development of the RFP by The Stephen Group, a New Hampshire-based business and government consulting agency specializing in operational assessments and ongoing project management for child welfare agencies.  The Stephen Group collected and analyzed data from the ESA and conducted a feasibility study to provide a more significant understanding of the effectiveness of the current service delivery system.

“The parameters outlined in this RFP are dedicated to providing child welfare services in the least intrusive and least restrictive manner possible,” said Matthew Wallen, Director of the Division of Children and Family Services.  “Services requested are designed to give families and children the opportunity to safely preserve their family whenever possible, engage with both formal and informal community resources and strengthen parents’ protective capacity, all while keeping children safe from harm.  The selected contractor must meet the needs of children and families as identified through the assessment process, be culturally humble and include parents, siblings and extended family.”

There is a 90 day window for interested agencies to submit proposals in response to today’s RFP. The proposal opening is scheduled for April 4. 

The current child welfare case management contract for the ESA expires December 31.  The new contact will take effect January 1, 2020.

The current contractor, PromiseShip, formerly the Nebraska Family Collaborative, agreed to a two-year contract in 2017 and to a six-month service extension in 2018. 

PromiseShip has been the ESA child welfare case management contractor since 2009.

The Eastern Service Area has 40 percent of the child welfare cases in Nebraska.  It is the only area in the state where child welfare services are provided by a private contractor.

Click here to review the RFP.