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DHHS Offices Open to the Public
For Economic Assistance and Medicaid/CHIP Services
People may talk with DHHS staff about Economic Assistance and Medicaid/Children's Health Information Program (CHIP) services by visiting a local office or calling an ACCESSNebraska toll-free Customer Service Center. People are encouraged to apply for services online through the ACCESSNebraska website.
Click on the arrows below to see lists of offices by either community or county:
 Select by:
 Select by:
When you select a community or county, you will see:
  • Community and County of the office location
  • Address and phone numbers
  • Hours of operation
  • If a computer is available to complete an application or check benefits
  • If documents can be scanned
  • If there is a telephone for client use
Employees in the majority of these offices are able to help people with questions about Economic Assistance and Medicaid/CHIP (Children’s Health Insurance Program) services.
To get started, make a selection from one of the above 2 options
Call an ACCESSNebraska Customer Service Center, toll-free, for information or questions:
Medical Eligibility
Customer Service Contact:
Call (855) 632-7633
In Lincoln (402) 473-7000
In Omaha (402) 595-1178
8:00 am - 5:00 pm Monday thru Friday
Economic Assistance
Customer Service Contact:
Call (800) 383-4278
In Lincoln (402) 323-3900
In Omaha (402) 595-1258
8:00 am - 5:00 pm Monday thru Friday
Required documents can be provided to DHHS by uploading them on the ACCESSNebraska website,
or mailing them to the appropriate ACCESSNebraska Document Imaging (ANDI) Center below. 
ACCESSNebraska Document Imaging Center
P.O.Box 85801
Lincoln, NE 68501
Fax: (402)471-9209
Economic Assistance
ACCESSNebraska Document Imaging Center
P.O.Box 2992
Omaha, NE 68172
Fax (402) 595-1901
Good Life. Great Mission.