Newsroom > DHHS News Release

February 28, 2014

Marla Augustine, Communications and Legislative Services, (402) 471-4047 or 

Survey Will Get Feedback About Mental Health and Substance Abuse Services
7,100 Consumers of Behavioral Health Services to be Surveyed

Lincoln – A scientifically-designed, random sample of people who received mental health or substance abuse services in 2013 will receive the annual adult and youth consumer survey, which will run through April.  About 7,100 consumers have been selected from approximately 22,000 individuals served in 2013 among community mental health services funded by the Nebraska Department of Health and Human Services, Division of Behavioral Health.  Over 11,000 Nebraskans received substance abuse services.

“The division conducts this survey to get input on the services people received last year,” said Scot L. Adams, director of the division. “The feedback also provides us with suggestions for improving services, so I encourage people to complete the survey.”

Information obtained from individual respondents to the survey will be kept confidential.  No one will be asked for personal information, like name or social security number.

Questions about this year’s consumer survey can be directed to the DHHS Office of Consumer Affairs’ Helpline at 1-800-836-7660. People can call this number if they don’t want to receive a call or a written survey and don’t want to participate.

Results of this annual consumer survey will be available this fall.

The Division of Behavioral Health contracts with the University of Nebraska Medical Center, College of Public Health to do the survey.


Substance Abuse and Mental Health Services Administration:
  • Behavioral health is essential to health.
  • Prevention works.
  • Treatment is effective.
  • People recover.