Newsroom > DHHS News Release

June 17, 2013, 11:00 a.m. CT
Sue Roush, Gov.’s Ofc. 402-471-1960
William H. Wiley, DHHS, 402-471-6585
Gov. Heineman Announces Nebraska’s Veterans’ Homes Receive Perfect Scores
(Lincoln, Neb.) Gov. Dave Heineman today announced that all four Veterans’ homes administered by the Nebraska Department of Health and Human Services (DHHS) have received perfect scores on their most recent annual Health Care System Surveys from the U.S. Department of Veterans Affairs. Included are the Eastern Nebraska Veterans’ Home in Bellevue, the Grand Island Veterans’ Home in Grand Island, the Western Nebraska Veterans’ Home in Scottsbluff and the Norfolk Veterans’ Home in Norfolk.
“This is a noteworthy achievement and shows the dedication of our veterans home employees,” said Gov. Heineman.
The facilities had no deficiencies in the areas of life safety, resident care, environment, staff training and development, dietary-food service, banking and billing services for veterans, recreation/activities, medical staff credentialing, social work, and all areas related to quality assurance and care.
“Nebraska has a proud tradition of taking care of its veterans,” said Gov. Heineman.  “I recognize that serving those who served our country is important and the right thing to do. Achieving perfect survey scores demonstrates our commitment to providing quality care to veterans.”
Survey teams from the U.S. Department of Veterans Affairs are typically an interdisciplinary team comprised of three RNs, a Registered Dietician and a Life Safety Code expert from various parts of the country.
With a total capacity of 637 beds, the four Veterans’ Homes provide a variety of medical, nursing and rehabilitative services, tailored to the needs of their members. Services range from assisted living care for members able to essentially care for themselves, to skilled nursing care.  Members’ health care services are administered by dedicated nurses, physicians, dieticians, occupational therapists, speech therapists, physical therapists and other professionally trained personnel.
“To the best of my knowledge, this is the first time all four Veterans’ homes have achieved deficiency-free surveys in less than a year,” said John Hilgert, Director of the Division of Veterans’ Homes in DHHS. “It obviously represents extremely committed and competent staff members who live the mission of serving America’s heroes with honor and respect.”
The four Veterans’ Homes in Nebraska strive to serve the unique needs of each member by providing high quality services and holistic long-term care in a homelike veterans’ community.