Newsroom > DHHS News Release
For Immediate Release
June 14, 2012
Western Nebraska Veterans’ Home Receives Perfect Score
Lincoln--The Western Nebraska Veterans’ Home in Scottsbluff recently received a “perfect score” on its annual survey for the third year in a row from the U.S. Department of Veterans Affairs.
The facility, part of the Nebraska Department of Health and Human Services, had no deficiencies in the areas of life safety, resident care, environment, staff training or development, dietary-food service, finance-member banking and billing, recreation/activities, medical staff-credentialing, social services, and all areas related to quality assurance and care.
The VA survey team was comprised of five experts from different parts of the country.
Some of the team’s comments included: “Very clean and well maintained facility,” “well organized facility,” “excellent documentation,” “this facility has raised the bar,” “members and their families are happy and satisfied,” and “employees are proud of the services they provide to their residents.”
“This deficiency-free survey is only possible because of a great staff that truly care about the people they serve,” according to Lonnie Starke, the facility’s administrator. “We are also very appreciative of the overwhelming support of the service organizations and members of the community. It is this team effort from everyone that has allowed us to maintain such a high standard of care on a consistent basis.”
Starke said he is proud of the WNVH staff and is honored to be part of the Nebraska DHHS Division of Veterans’ Homes, where the focus is caring for members and doing the right thing, part of the DHHS mission to help people live better lives.
“ A deficiency-free survey is an opportunity to say ‘job well done’ to a group of committed staff members who live the mission of serving America’s heroes,” said John Hilgert, director of the Division of Veteran’s Homes in the Nebraska Department of Health and Human Services. “We are all very proud of their accomplishments, and their team effort sets an example for us all. The Western Nebraska Veterans’ Home continues to set the bar!”
The Nebraska Department of Health and Human Services—Division of Veterans’ Homes includes four facilities in: Bellevue, Norfolk, Grand Island, and Scottsbluff.