In accordance with Nebraska Medicaid Regulations (471 NAC 3-003.02 #5, 3-002.01 #5, 2-001.03 #7), Medicaid providers are required to maintain documentation of services and to supply them upon request. Failing to supply records when requested is grounds for sanctions to be imposed against the provider (471 NAC 2-002.03(6).
Providers are encouraged to report lost or damaged records as soon as the loss or damage is known to the provider. To report lost or damaged records, providers should complete form MLTC-10, Lost or Damaged Records Attestation, and submit it to:
Division of Medicaid and Long-Term Care
Department of Health & Human Services